Help Center
How does Fundort work? Find answers about buying, selling, bidding, renting, booking and staying safe.
Getting started
How Fundort worksThe overview: buy, bid, rent and book – safely and fairly.Getting startedCreate an account, verify and get going.Listing typesBuying, auction, booking, renting and letting explained.Service: listing or booking?Two ways to offer a service — cost, convenience and process compared.Fundort as an app (iOS & Android)The native app, push notifications and biometric quick login.Compare listingsSeveral listings side by side – incl. AI attribute matrix.
How it works
How buying worksDirect purchase step by step – with buyer protection.Making an offerNegotiate instead of paying the listed price — binding, in three rounds.SellingSell step by step — from listing to closing the deal.How auctions workBid and win – here's how.Undoing a purchase or a bidWhen both sides want it — and what is not possible.How booking worksBook accommodation or an item for a period.Self-Check-inAccess without a personal key handover – a code or instructions ready for the guest shortly before arrival.How renting worksRent items or property for a period.Renting outOffer items and objects for rent for a period.Guide: Services & jobsOffer it and get matched via chat.Job listingOccupation, workload, salary, work location — and why the occupation decides whether you are found.Applying for a jobSending documents, the deadline, acceptance or rejection — and the interview invitation.QuotesDescribe the job, get a price, accept — instead of haggling in the chat.Guide: Real estateList it and get contacted via chat.Applying for a flatFill in the dossier once, attach documents, wait for the replyGuide: Giving awayPass it on instead of throwing it out — how the handover works.Calendar syncKeep availability for bookings & rentals automatically in sync.Shipping & trackingHow you ship as a seller and how both sides follow the delivery.
Safety & trust
Viewing appointmentSee it first, decide after — arranged bindingly instead of loosely in chat.Buyer protectionHow buyer protection covers you on shipped purchases.SecurityTrade safely and spot fraud.VerificationEmail, phone number and ID for the verified badge — IBAN only for shipping and payouts.ReviewsHow reviews work and build trust.Image guidelinesWhat must not appear in a listing photo — and why.Vehicle detailsWhat belongs in a vehicle listing — and what we check.What may I list?What is allowed, what is not – and why.
Money & fees
Paying & feesWhich fees apply when and how you pay.Payment methodsWhich payment methods you can use – and how to pay safely.Boost & visibilityMore reach for your listing.Company brandingFor business accounts: show your company name on listingsProfile linksFor private providers: website & social media on listingsFee on pickupSale fee only after handover — contact free right away.Invoices & VATInvoices as PDF with VAT shown, payment deadline and dunning stages.Broker feed (import)Submit your real-estate portfolio automatically instead of entering every object by hand — requirements, process and costs.
Account
Account & securityManage your account, profile, login protection and active devices.SettingsLanguage, notifications, privacy, vacation mode, security and your data.Using lists in the member areaSearch, filter, sort and page through your bookings, rentals, bids, invoices, purchases, sales and tickets.Reactivate a listingPut ended listings back online with a single click.Watch listingsMark items as “interested” and get relevant reminders.Saved searchesSave searches + search agent: email when new matching listings appear.Data & account deletionExport your data and delete your account, GDPR-compliant.Account block & appealWhat a block means, how to appeal and which deadline we commit to.Chat & notificationsCommunicate safely and stay up to date.
